Frequently Asked Questions
Everything you need to know about your Monterey timepiece.
What kind of movements are used in Monterey watches?
We use high-precision Japanese and Swiss movements, ranging from reliable quartz for everyday wear to intricate automatic movements for the horological enthusiast.
Do you offer international shipping?
Yes, Monterey Watch Co. ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective plastic remains intact to qualify for a full refund.
Are your watches water-resistant?
Most of our collection is water-resistant to at least 5 ATM (50 meters), making them safe for light swimming. Please check the specific product page for the depth rating of your model.
Does my watch come with a warranty?
Every Monterey timepiece is backed by a 24-month limited warranty that covers any manufacturing defects in the movement or craftsmanship.
How do I adjust the size of my metal watch band?
Each watch comes with a sizing tool and a guide. If you prefer professional adjustment, any local jeweler can easily resize the links for a perfect fit.